Terms and Conditions

Last updated: 21 September 2026

Who Operates the Site and Acceptance of the Terms

scoopvoxly operates this website as a provider of health insurance services in Singapore. By accessing or using the site you accept these terms in full. If you do not agree you must stop using the site immediately. Continued use constitutes acceptance of any updates to these terms.

Eligibility and Permitted Use

The site is intended for residents of Singapore aged 18 years or older. You may use the site only for lawful purposes related to exploring health insurance products offered by scoopvoxly. Commercial use, data scraping, or automated access without prior written consent is prohibited.

Prohibited Conduct

You must not upload malicious code, attempt to gain unauthorised access, impersonate others, or post content that is defamatory, offensive or misleading. Violations may result in immediate suspension of access and reporting to relevant authorities under Singapore law.

Accounts, Submissions and User Content

Where you create an account or submit information through forms or the enabled blog, you are responsible for the accuracy of that information. scoopvoxly may moderate or remove submissions that breach these terms. Blog comments remain subject to editorial discretion and may be deleted without notice.

Ownership of Site Content, Trademarks and Permitted Limited Use

All text, graphics, logos and other content on the site are owned by scoopvoxly or its licensors. You may view and print pages for personal non-commercial use only. Any other reproduction or distribution requires prior written permission. Trademarks must not be used without authorisation.

Third-Party Services and Links

The site may reference third-party insurers, service providers or resources. Such references do not constitute endorsement or guarantee of quality. scoopvoxly is not responsible for the practices or content of any third party.

Availability, Changes, Suspension and Termination

scoopvoxly aims to maintain continuous availability but does not guarantee uninterrupted service. We may suspend or terminate access at any time for maintenance, security or legal reasons. Material changes to services or these terms will be notified via the site.

Disclaimers Subject to Mandatory Consumer Law

While scoopvoxly endeavours to provide accurate information, health insurance details are subject to individual policy terms. Nothing in these terms excludes liability for death, personal injury caused by negligence, fraud or any other liability that cannot be excluded under Singapore law including the Unfair Contract Terms Act.

Limitation of Liability

To the maximum extent permitted by law, scoopvoxly limits its liability for any loss arising from use of the site to the amount paid by you for the relevant service in the preceding twelve months. Indirect or consequential losses are excluded where legally permissible.

Indemnity

You agree to indemnify scoopvoxly against claims, losses or expenses arising from your breach of these terms or misuse of the site, except to the extent caused by scoopvoxly’s own negligence or wilful misconduct.

Governing Law, Courts and Consumer Dispute Rights

These terms are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore. Nothing affects your rights under the Consumer Protection (Fair Trading) Act or the Personal Data Protection Act 2012.

Severability, Waiver, Changes, Contact Route and Last Updated

If any provision is found invalid the remainder continues in force. Failure to enforce any right does not constitute a waiver. scoopvoxly may update these terms periodically; the latest version appears on this page. For queries contact us via the contact form on the Contacts page or using [email protected], 1800 248 8000 or 1 Finlayson Green, Singapore 049246. These terms were last updated on 21 September 2026.