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About scoopvoxly

Built in Singapore, for the way Singaporeans live

scoopvoxly was founded to make health insurance easier to understand, faster to claim, and genuinely built around the people who rely on it.

Diverse team of insurance professionals collaborating in a meeting room

Our story

scoopvoxly started with a simple observation: Singaporeans have excellent baseline protection through MediShield Life, but choosing the right Integrated Shield Plan on top of it was often confusing, slow, and full of fine print that nobody had time to read.

We set out to build a health insurer that explains itself clearly, settles claims quickly, and treats every policyholder like a person rather than a case number. Today, scoopvoxly supports individuals, couples, and families across Singapore with plans that scale from essential cover to comprehensive private hospital protection.

Every plan we offer is reviewed by our in-house team of underwriters and claims specialists, and every policyholder has access to a real advisor who can explain their coverage in plain English, Mandarin, or Malay.

What we stand for

Four principles guide every plan we design and every claim we process.

Transparency first

No hidden clauses. Every plan document is written in plain language with clear exclusions.

Speed that matters

Most panel hospital claims are assessed within 3 to 5 working days, not weeks.

People over policies

Every member gets a named advisor who knows their plan and their family situation.

Care that lasts

From routine check-ups to major surgery, our panel network covers every stage of care.

Meet the leadership team

A team of underwriters, clinicians, and advisors dedicated to making health cover work for you.

Studio portrait of a Chinese Singaporean female insurance advisor

Grace Lim

Chief Executive Officer

Studio portrait of a Malay Singaporean male insurance advisor

Aiman Rahman

Head of Advisory

Studio portrait of an Indian Singaporean female claims manager

Priya Nair

Head of Claims