Cookies Policy

Last updated: 21/09/2026

What Are Cookies and Similar Technologies?

Cookies are small text files placed on your device when you visit a website. They allow the site to remember actions and preferences over time. Similar technologies include web beacons, pixels and local storage objects that can store or access information on your device. In the context of an insurance health platform such as scoopvoxly, these tools may record details about your browsing session, device type, operating system, browser version and interaction with health insurance comparison tools or quote request forms. Information stored can include unique identifiers, session timestamps, referral sources and selections made during product exploration. The purpose is to enable core site functions while supporting analysis that improves service delivery for users in Singapore seeking health coverage options.

Why the Site Uses Cookies

scoopvoxly operates a commercial website focused on health insurance products. Cookies help maintain secure sessions, remember user preferences for plan comparisons, measure traffic to refine content on the blog and support compliance with Singapore regulatory expectations. Without these technologies, essential features such as form submissions for quotes or account access would fail. Analytics cookies allow the operator to understand which pages receive the most visits, helping prioritise updates to educational material about health insurance options available under Singapore regulations. Advertising cookies, where used, assist in presenting relevant information about additional coverage products without repetitive displays.

Categories of Cookies and Similar Technologies

Strictly necessary cookies enable basic operations such as page navigation and secure login. Functional cookies remember choices like language or region settings. Analytics or performance cookies track aggregate usage statistics to improve site speed and content relevance. Advertising or targeting cookies may be deployed by third parties to limit ad repetition and measure campaign effectiveness. Social media cookies facilitate sharing of blog articles about health insurance topics if users choose to engage with external platforms. Each category serves distinct operational needs while respecting the data minimisation principles under Singapore law.

First-Party Versus Third-Party Cookies

First-party cookies are set directly by scoopvoxly and relate to core domain activities such as maintaining a shopping cart for policy quotes or storing temporary search filters. Third-party cookies originate from external providers including analytics services or advertising networks that support measurement of referral traffic from health-related content partnerships. Both types may be present, yet first-party cookies remain under direct control of the operator while third-party cookies are governed by the respective provider privacy commitments. Users can review provider policies through standard industry resources for further transparency on data handling practices.

Session Versus Persistent Cookies and Retention Periods

Session cookies exist only while the browser remains open and are deleted upon closure, supporting temporary functions such as form progress during a quote request. Persistent cookies remain on the device for a defined period, typically ranging from thirty days to twenty-four months depending on purpose. For example, an analytics persistent cookie may expire after thirteen months to align with industry standards for performance measurement. Retention periods are selected to balance operational utility with data protection expectations, ensuring identifiers do not remain longer than necessary for the stated purpose.

Data Handled and Purpose of Each Category

Strictly necessary cookies process device identifiers and session tokens to authenticate users and prevent fraud during insurance applications. Functional cookies store preference data such as selected coverage amounts or comparison filters. Analytics cookies collect anonymised metrics including page views, time spent on blog posts about Singapore health insurance regulations and device characteristics. Advertising cookies may record interaction history to deliver non-intrusive promotions for supplementary riders. Social media cookies capture share actions if users elect to distribute content. All data processing aligns with the Personal Data Protection Act and is limited to what is required for service improvement and regulatory compliance.

Consent or Exemption Basis Under Singapore Law

Singapore regulates cookies primarily through the Personal Data Protection Act when personal data is involved. Strictly necessary cookies operate under a legitimate interests basis as they are essential for site functionality and do not require prior consent. Functional, analytics, advertising and social media categories rely on consent obtained through the site-wide cookie banner. Users may withdraw consent at any time via the same mechanism. The operator maintains records of consent choices to demonstrate compliance during regulatory audits. Exemptions apply only where cookies pose no risk of identifying individuals or where collection falls outside the scope of personal data.

Cookie Provider Table

The following table summarises key cookies deployed. Strictly necessary: session identifier by scoopvoxly, duration session only. Analytics: performance measurement by Google Analytics, duration thirteen months. Advertising: campaign tracking by Meta Pixel, duration ninety days. Functional: preference storage by scoopvoxly, duration six months. Social: sharing facilitation by LinkedIn, duration thirty days. Each entry lists provider, category and expiry to assist informed decision making.

How the Consent Manager Works and User Choices

The cookie banner appears on first visit and presents granular options for each non-essential category. Users may accept all, reject all or customise selections before proceeding. Subsequent visits allow reopening the banner through a persistent link in the footer area to review or alter prior choices. Withdrawal of consent takes immediate effect and prevents further setting of rejected cookies. The manager stores preference records locally to respect ongoing selections across sessions while complying with Singapore consent requirements.

Browser-Level Controls and Functional Consequences

Most browsers permit blocking or deleting cookies through settings menus. Disabling strictly necessary cookies may prevent access to quote forms or secure areas of the site. Blocking analytics cookies reduces the operator ability to optimise content yet does not impair core functionality. Users who disable all cookies should expect reduced personalisation and possible interruptions when submitting information through contact forms. Instructions for common browsers are available on their respective support pages, and adjustments remain under user control at all times.

International Transfers and Cross-Reference to Privacy Policy

Some third-party providers may process data outside Singapore. Transfers occur only where appropriate safeguards exist, such as contractual clauses ensuring equivalent protection levels. Details on data handling practices appear in the Privacy Policy accessible via the site navigation. Users concerned about cross-border flows should review that document for comprehensive information on safeguards and recipient categories.

Policy Changes, Contact Route and Final Statement

scoopvoxly may update this Cookies Policy to reflect regulatory developments or operational changes. Material revisions will be highlighted on the site for a reasonable period. The last updated date appears at the top of this document. For questions regarding cookie practices or to exercise rights under the Personal Data Protection Act, contact the operator using the form on the Contacts page or reach [email protected], 1800 248 8000 or 1 Finlayson Green, Singapore 049246. This policy forms part of the broader commitment to transparent data stewardship for health insurance users in Singapore.